Terms & Conditions
General terms and conditions
The site is owned and operated by Flowerceutica EEIG (Sweden), Lovsund3 , 61199 Tystaberga. If you have any queries about these terms or conditions or, if you have any comments or complaints on or about our website, you can contact us at firstname.lastname@example.org or by telephone on 00351-920098038 (From 12h to 20h GMT )
If you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and you should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering/ordering.
Access to Flowerceutica.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Flowerceuitca EEIG (SWEDEN) are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
- For fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
- To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”.
- To cause annoyance, inconvenience or needless anxiety
- Inappropriate conduct will be recorded and reported to the relevant authorities.
You may not systematically extract and/or re-utilize parts of the contents of the website without Flowerceutica EEIG express written consent. You may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Flowerceutica EEIG express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Flowerceutica EEIG express written consent.
Website ownership of rights
Flowerceutica EEIG grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of flowerceutica.com. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Flowerceutica EEIG and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising Flowerceutica EEIG or its affiliates’ names or trademarks without the express written consent of Flowerceutica EEIG Any unauthorised use terminates the permission or license granted by Flowerceutica EEIG.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Flowerceutica EEIG as long as the link does not portray Flowerceutica EEIG, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Flowerceutica EEIG logo or other proprietary graphic or trademark as part of the link without our express written consent.
Damage to your computer
We try to ensure that this site is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
Purchasing goods from our site
The contract between us:
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Your payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us when the goods have been dispatched. Our acceptance of your order brings into existence a legally binding contract between us.
Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.
Availability of goods
All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock or will not be readily available from suppliers within 7 working days of your order, we will contact you by email or phone (if you have given us the details). We will make every effort to obtain an estimated delivery date based on information provided from our suppliers but please bear in mind that due to the seasonal nature of some of our product offering, we may not be able to deliver the product ordered. We will contact you with alternative suggestions and you will have the option either to wait until the item is available from stock, adjust your order to a suggested alternative or to cancel your order.
You are able to correct errors on your order up to the point on which you click “submit” during the ordering process.
The prices payable for goods that you order are set out in our website. All prices are inclusive of VAT (where applied to) at the current rates and are correct at the time of entering information. Wherever it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, offer to sell you the goods of the specification and description at the prices stated in the email and will state the period for which the offer or price remains valid.
PayPal services offered by PayPal (http://www.paypal.com). Acceptance of payment for an order may be subject to rules and regulations set forth by or PayPal and we encourage you to review those regulations on their sites. We will accept payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not provide the correct payment details. If it is not possible to obtain full payment for the goods from you then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.
We also offer bank transfer as a payment method
Acknowledgement and acceptance of your order
You will need to provide us with your email address when ordering and we will notify you by email as soon as possible to confirm receipt of your order. An acceptance of your order will take place on dispatch of the good(s) ordered.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery, but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
Risk and ownership
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
- Under the Distance Selling Regulations you have the legal right to cancel your order within 7 days of receipt of your goods (with exception to any made to order items). You do not need to give us any reason for cancelling your contract, though any information offered will help improve our service, nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract via email or post.
- Please reference your full name, delivery address and account number with any goods returned. Failure to reference these will not guarantee a full refund or replacement.
- If you have received the goods before you cancel your contract then (unless, under the previous clause for which you do not have a right to cancel) you must send the goods back to our contact address at your own cost and risk.
- Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition that they were in when delivered to you (Un-opened nd un-used). If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
- You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.
Cancellation by us
We reserve the right to cancel the contract between us if:
- We have insufficient stock to deliver the goods you have ordered
- We do not deliver to your area or country
- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers
If we do cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable). If you notify a program to us under this condition, our only obligation will be, at your option:
to make good any shortage or non-delivery
to replace or repair any goods that are damaged or defective or
to refund to you the amount paid by you for the goods in question in whatever way we choose.
Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Health and Safety
Certain products in our offering have properties that make them potentially unsafe if misused. You must, upon receipt of any product from our offering, read carefully any safety warnings and follow clearly any guidelines on how to use the product. If you are in any doubt about the use of the product, the meaning of any warnings, or whether your intended use of the product is safe, we urge you to contact the manufacturer for clarification prior to use. Flowerceutica EEIG will not be held responsible for any negligent use or misuse of products purchased from our shop/website. Nothing in these guidelines should be thought to supersede, or to alter, or to take precedence over manufacturers’ instructions. If no instructions are issued and you have a query about how to use the product you are purchasing, we request that you consult the manufacturer.
This site and its contents are for information purposes only. Neither the site nor its content is intended to replace professional medical advice. No information on this site should be used for medical diagnosis or treatment. Always consult your doctor or other qualified health professional for diagnosis or treatment of any symptoms. Never ignore your doctor’s advice or delay consulting you, especially because of something you have read on this site.
Please always consult a healthcare professional before using an herbal dietary supplement. Our products are not intended to be used in pregnancy without the guidance of a qualified healthcare professional.
Flowerceutica EEIG does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use Flowerceutica EEIG only with the involvement of a parent or guardian.
When you visit flowerceuitca.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Changes to legal notices
We reserve the right to make changes to our website, policies, and these terms and conditions at any time. You will be subject to the policies and terms and conditions in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver & Invalidity
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.