Shipping Policy

Thank you for visiting and shopping.
Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy (Europe)

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

We charge a flat shipping charge of 5€ for Europe

Shipment methodEstimated delivery timeShipment cost
CTT Registered3-5 business days5€
CTT / EMS Express2 business daysOn request

Delivery delays can occasionally occur.

CTT – CTT Correios de Portugal

Shipment Worldwide

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

www.flowerceutica.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

www.flowerceutica.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment methodEstimated delivery timeShipment cost
CTT Registered10-15 business days5€
CTT / EMS Express5 business daysOn request
Worldwide

Returns Policy

For returns please contact info@flowerceutica.com

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